Industry: Non Profit
I am extremely pleased with the work Milcom performed for us in our Dynamics implementation at The California Endowment. I selected them after speaking with many satisfied CFOs and Directors of IT that they had worked with. They have a track record of completing seamless system conversions, or cleaning up conversion mistakes made by others. The two partners, Don Comontofski and Wayne Milazzo, each brought tremendous technical and financial experience, and because of their hands on approach, they got to know us well. They identified problems, prevented surprises, and ultimately led us through a successful implementation at the Endowment. I would recommend Milcom to anyone looking to implement or upgrade their current accounting system. If given the chance in the future, I’d hire them again in a heartbeat.
Daniel C. DeLeon – Vice President, Finance & CFO –The California Endowment
Industry: Life Sciences
Our company is so appreciative and grateful for the Milcom Business Solutions Team. They have been instrumental in transforming our business. Before Acumatica our ERP system was very labor intensive and inefficient. With over a dozen companies and growing, it was becoming difficult to meet our accounting deadlines, on a monthly basis. With that many companies an efficient ERP system was essential, which is why we decided to meet with Milcom Business Solutions. We were very optimistic that the Acumatica platform could meet our financial needs after sitting down Wayne Milazzo and Don Comontofski. They both demonstrated extensive knowledge in both financial reporting structure and requirements as well as a very technical understanding of designing and implementing an ERP system. They were able to translate our very unique business model into a customized application that drastically speed up our closing process. For example, with Acumatica we can now invoice every company in the time it took to invoice one in our old system. The report functionality is fantastic as well. We can customize our reports to capture more detailed and specific data points. Even after the completion of the implementation, Don and Wayne have been so responsive. Growing pains of learning a new system can be stressful but it has been very assuring to have them onsite or available to trouble shoot, tweak, and even add functionality.
Michael Garcia – Accounting Manager – COI Pharmaceutials, Inc.
Industry: Film Production
“Prior to our implementation of Great Plains, it was very difficult to extract and manipulate information from our database. We were unable to export data into excel and our month-end and year-end closes were always late. The custom reporting that is required in the film industry was difficult to produce and very time consuming. Residual calculations required a lot of manual data entry and hours of time to create. We knew that we needed to upgrade our system, but we were concerned about cost overruns, and the reliability and integrity of a new system. MilCom Business Solutions addressed all of our concerns and worked closely with us to streamline our processes. Their knowledge of our industry and their expertise in Great Plains produced a very smooth implementation. We were able to quickly access critical information and produce meaningful reports directly from the system. Our month-end and year-end closing times have been reduced significantly, and the residual processing time has been cut in half. I was extremely pleased with Tridea Partner’s execution. The installation was done on time and we were billed according to the contract. The owner was pleased with the results and I got a nice raise. I can depend on MilCom Business Solutions, and highly recommend their services.”
Max Yoshikawa, Controller – Concorde-New Horizons Films
When I was the Controller at Krispy Kreme, we were using one of the largest Great Plains VARs in Southern California. Unfortunately, the level of ongoing support that we experienced was extremely poor. We would contact our former VAR to resolve system related problems, and would generally not receive a response back for several weeks. In a fast paced business environment, this type of response is unacceptable. I moved our account to MilCom Business Solutions, and was never disappointed with their professional approach, or the timeliness of their Great Plains support. They were able to resolve our issues, and provide us with creative solutions that enabled us run our business more effectively. For example, our wholesale invoices that were imported from our front office data base required 8 to 12 hours of processing time each day. MilCom Business Solutions was able to implement a more streamlined integration, which now imports all of our daily wholesale orders in just minutes. When I recently left Krispy Kreme and began working for Sega Game Works, I continued to use MilCom Business Solutions as my Great Plains Partner. I would highly recommend MilCom Business Solutions to anyone either implementing a new system, or experiencing unresolved problems with an existing Great Plains system.